Privacy Policy

Who We Are

Race To Approval Mortgages Inc. (“we,” “us,” or “our”) operates the website racetoapproval.ca. Carey Brooks is a licensed Mortgage Agent Level 1 (M25000119) operating under Real Mortgage Associates Inc. (Licence #10464), based in London, Ontario, Canada.

Information We Collect

We collect personal information that you voluntarily provide when you:

• Submit a contact form on our website (name, email address, phone number, and your message)
• Book a call through our Calendly integration (name, email address, and scheduling preferences)
• Submit an event inquiry form (name, email address, phone number, event details)

We do not collect information automatically through cookies, tracking pixels, or analytics tools beyond what is necessary for the functioning of third-party services described below.

How We Use Your Information

The personal information we collect is used to:

• Respond to your inquiry or request
• Schedule and conduct consultations
• Provide mortgage-related guidance and services
• Send a one-time auto-reply confirming receipt of your inquiry

We do not use your information for marketing purposes unless you explicitly opt in. We will never sell, rent, or share your personal information with third parties for their marketing purposes.

Third-Party Services

Our website integrates the following third-party services:

• Calendly— For scheduling calls. Calendly collects your name and email when you book a time. Their privacy policy is available at calendly.com/privacy.
• Resend— For email delivery. When you submit a contact or event inquiry form, your information is transmitted via Resend to deliver the email. Their privacy policy is available at resend.com/legal/privacy-policy.
• Bendigi— For mortgage calculators. These tools operate within embedded widgets and may collect usage data. We do not receive personal information from Bendigi.
• Google Fonts— For typography. Google may log basic connection data when fonts are loaded. Their privacy policy is available at policies.google.com/privacy.

Data Retention

We retain personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Contact form submissions are retained in our email system for the duration of the client relationship. You may request deletion of your data at any time.

Your Rights Under PIPEDA

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Know what personal information we hold about you
• Request access to your personal information
• Request correction of inaccurate information
• Withdraw consent for the collection or use of your information
• File a complaint with the Office of the Privacy Commissioner of Canada

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Our website is served over HTTPS, email addresses are obfuscated in the source code, and form submissions are transmitted securely.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Phone: (519) 318-3868
• Email: cbrooksmortgages@gmail.com